RETURNS

What is your returns policy?
Cosmeticsforall prides itself on its service and we are therefore pleased to offer a no quibbles return policy. If for any reason you are unhappy with your purchase you can return it for an exchange or refund within 14 days of delivery, providing it has not been  used and is in its original packaging. Please follow the process below:

• Telephone our customer services line on 08458-682451  - open Friday 9.00am to 5.30pm
• Notify the customer services team of whether you would like an exchange or refund
• You will be issued with a Returns Number and the returns address
• Place the item in its original packaging, making sure to include the delivery note and clearly re-address the parcel
• We advise that you return things to us using a recorded delivery for your own protection, as we are unable to take responsibility for any items lost in transit

If the goods are damaged or being returned due to our error we will also refund any costs incurred in returning the items. Where goods returned are not faulty we will only be able to refund the cost of the individual item. Please also note that we can only refund to the card used to purchase the goods originally.